CUSTOMER
SERVICE
REINVENTED

CS PROZ PROVIDES 24/7
EXPERT CUSTOMER SERVICE

FOR AS LOW AS
$20 PER DAY

Contact Us Get Started
Support for your small business
CS Proz is your road to freedom
We have whatever support you need

Trusted by many world class brands and organizations of all sizes

LANGUAGE
COMBINATIONS

01

Freedom from your customer support to help you raise YOUR game in the area.

OUTSOURCED DATA
ANALYTICS

02

Leave the support to us and focus on getting on TOP of your business

EMAIL SUPPORT
OUTSOURCING

03

This ain’t no circus! Believe in us, we’ll gain your trust!

LANGUAGE
COMBINATIONS

04

Don’t be a prisoner of your customer support. We are your road to freedom.

About us

World Class
Call Center Service

We’ve reinvented the customer support game! You no longer need to employ multiple employees or fill seats at specific business hours for a very expensive price! With over 20 years of customer support experience, our industry leading system allows you to take advantage of 24/7 customer support at a fraction of the price compared to industry standards.


  Trusted by businesses across the world.

  Quality services and 100% secure.

  Reports and analytics.


Soul Owner, Small Business, Shopify Owners, Amazon Owners, Medium Companies, no matter what size, we can support you.

SERVICES

Call Center & Consulting Services

Email Support

Our agents will reply and cover all your customer emails within 24 – 48 hour span

Live Chat Support

Support YOUR customers with our 24/7 Live Chat that will reply to ALL YOUR customer needs

Virtual Assistant

Our virtual assistant will be more than happy to assist and response to frequent question to accelerate and save time

Productivity Report

Productivity reports ensure maximization of the level of services offered to YOUR customers

Interactive Voice Response

IVR to make sure that YOUR customers can get the right information at all TIMES.

Call Center Service

24/7 agents at the disposition of your customers to serve them with high courtesy

Let us free up YOUR time from customer support
while building a system to maintain YOUR success!

The road to customer support freedom!



FIND OUT WHAT PLAN BEST SUITS YOU!
Testimonial

What Our Clients Say

With the assistance of CS Proz we were able to lower our expenses, increase our customer service level and measure our ROI and were extremely profitable.

Mike Stevens

Customer Service Manager, Affbeat

The CS Proz Team were able to implement my customer service structure. As a single owner in my company, I started to struggle with all my responsibilities, in order to allow myself to focus on my business, I’ve decided to outsource my customer support to CS Proz and since then, my customers are handled and my business is rising.

Anita Sidwick

Shopify Online Amazon Store

Started my business on my own. As our business started to grow so did our customer base which led to an increase in customer service needs. We hired a few people but struggled to combine operations and customer service. We were hesitant on outsourcing but decided to do so and the experience with CS proz immediately showed why we needed it. Best decision ever!

Liliana Sorsky

Amazon online Store

Frequently Asked Questions

Giving your customers a way to reach you in the exact moment when they have questions or problems is key for customer service. If they prefer they can also reach you via email as well. Our packages offers a combination of both services on all our plans. The members of CS Proz believe that both Email and Live chat go together when it’s time to address your customers in a perfect customer service way.

You need agents to answer your calls, your incoming calls are not high but you want to free yourself up. All our packages have adds on calls - our lowest package allows you 200 calls per week 28 calls a day! that allows you to get a respectable flow of calls upon your own volume. We are able to cover low volume so we can assist you to maintain a high level of customer service.

IVR Stands for Interactive Voice Response. It is an automated phone system technology that allows incoming callers to access information or transactions via a voice response system of pre recorded messages without having to speak to an agent, as well as to utilize menu options via touch tone keypad selection or speech recognition to have their call routed to specific departments, specialists or to process an automated transaction of some kind.

Although it depends of the type of business you operate, we have a structure put in place to accelerate the timeline of the beginning of your operations in a Timely manner. Our experts will evaluate your business operations and will be able to indicate you a learning curve timeline for education and the set up for us to start assisting you in your customer service tasks.

Customer service is the offered support you provide to customers before and after they buy and use your services or products. It helps them have an easy and enjoyable experience with the several links



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FOR AS LOW AS
$20 PER DAY!

ALL CS PROZ PLAN

FROM SMALL TEAMS TO BIG BUSINESSES, THERE’S A PLAN FOR YOU. FOUNDATIONAL SUPPORT STARTS AT

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FROM SMALL TEAMS TO BIG BUSINESSES, THERE’S A PLAN FOR YOU. FOUNDATIONAL SUPPORT STARTS AT

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